Privacy Policy
Effective Date: 03/31/2025
Website: https://www.frontlinebhc.com
Business Name: Frontline Behavioral Health
1. Introduction
Frontline Behavioral Health ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.frontlinebhc.com. By using the Site, you agree to the terms outlined in this policy.
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2. Information We Collect
We may collect the following types of information:
Personal Information:
When you contact us through forms on the site (e.g., appointment requests, contact forms, newsletter sign-ups), we may collect:
- Name
- Email address
- Phone number
- Any additional information you voluntarily provide
Non-Personal Information:
We may automatically collect information such as:
- IP address
- Browser type
- Pages visited
- Time and date of visit
- Referring website
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3. How We Use Your Information
We may use the information we collect for purposes including:
- Responding to your inquiries or appointment requests
- Providing services or resources you request
- Improving our website and services
- Sending occasional communications (if you opt in)
- Ensuring compliance with applicable laws
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4. HIPAA Compliance
If you are a client or patient, any personal health information (PHI) you provide is protected under the Health Insurance Portability and Accountability Act (HIPAA). We are committed to maintaining the confidentiality, security, and integrity of PHI according to HIPAA standards. PHI is only collected, used, or shared as necessary to provide care or as otherwise legally required.
Note: Do not submit sensitive medical information through the website contact forms. For medical concerns, please contact us directly by phone or secure client portal (if applicable).
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5. Cookies and Tracking Technologies
We may use cookies or similar technologies to enhance your experience on our website. These may be used for analytics, remembering preferences, or providing relevant content. You can manage cookie preferences through your browser settings.
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6. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information only under the following circumstances:
- With trusted third-party service providers who help operate our website (under confidentiality agreements)
- When legally required (e.g., court orders, legal processes)
- To protect the rights, property, or safety of Frontline Behavioral Health or others
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7. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage method is 100% secure.
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8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access or update your personal information
- Request deletion of your data
- Withdraw consent (if applicable)
- File a complaint with a regulatory body
To exercise any of these rights, please contact us at the information below.
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9. Children’s Privacy
Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.
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10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
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11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Frontline Behavioral Health
FrontlineBehavioralHealth@gmail.com
https://www.frontlinebhc.com